TERMS AND CONDITIONS

CANCELLATION POLICY:

LONG TRIPS OF OVER 3 DAYS OR MORE

If Cancelled

Group/Exclusive Booking

Individual Booking

Resort Booking

Transport

Before 39 Days

0

0

0

0

Between 28-38 Days

30%

0

0

0

Between 18-27 Days

40%

0

0

0

Between 7-17 Days

50%

20%

0

0

Between 4-6 Days

70%

40%

One Night Rent

15%

Up to 3 days before the trip

100%

60%

One Night Rent

50%

  1. All payments and deposits are subject to the cancellation policy
  2. Prior confirmation of booking is necessary to avail our tours and services.
  3. Full advance payment of 50% is necessary to confirm the reservation of the tour/services. The remaining payment has to be made at least 10 Days (working) prior to trip.
  4. We accept payments in cash, cheque and cards (Master and Visa Only). A surcharge of 2.5% will be applicable for payment by card. We accept payments made directly to our bank account (copy of deposit slip is required as proof of payment).
  5. We accept USD, GBP and Euros in cash.

  6. All bookings will be subject to service charge of BDT 500/- for cancellation, irrespective of time of cancellation
  7. All air, bus, train/ hired vehicles; hotels will be subject to cancellation policy of the respective service providers
  8. While every effort will be made to maintain the itinerary, Tiger Tours reserves the right to cancel or amend any booking without notice due to weather conditions, passenger safety, political disorder, delayed/cancelled flights, navigational or mechanical difficulties, with up to 80% refund.
  9. All guests on board (of vessel) are covered by our insurance policy up to a maximum of BDT 200,000/person. Tiger Tours shall not be held responsible for any damage or loss over and beyond the insured sum.
  10. Tiger Tours makes the safety of its clients its highest priority, is continually monitoring local conditions, and may modify or cancel cruises for this reason.
  11. Tiger Tours holds the right to remove any client, if considered necessary for medical safety or incompatible behaviour which affect the enjoyment of other clients. The aforementioned clients will not be subject to any refund.
  12. Tiger Tours will not accept any liability for loss or damage to passengers’ personal property while staying with us.
  13. Any dispute arising out of this contract will be governed by Bangladesh law.

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